THIS WEEK’S JOURNAL

What does your name mean when you’re not in the room?

When a client needs someone they can trust, does your name come up?

When a colleague needs help, do they think of you?

When an opportunity opens up, are people calling you — or calling someone else?

That’s your reputation.

You Can’t Build It Overnight

You build it through hundreds of small moments that nobody is keeping score of.

✓ Answering the phone when you could let it go to voicemail.

✓ Doing what you said you would do.

✓ Telling the truth when the truth isn’t convenient.

✓ Taking care of a client after the transaction is over.

✓ Giving credit to someone else instead of looking for recognition.

✓ Being the same person on your best day and your worst day.

Your reputation is the result of your repeated behavior.

It Starts Working for You

Eventually, your reputation starts working for you.

It opens doors.

It creates introductions.

It generates referrals.

It builds trust before you ever walk into the room.

That’s why chasing excellence isn’t about trying to impress everyone. It’s about becoming someone people can count on.

Because your reputation isn’t what you say about yourself.

It’s what people say about you when you’re not there.

Keep chasing excellence.

🎧  NEW EPISODE

Chasing Excellence with Tony Thompson

Tony Thompson, CMB

Keynote Speaker, Founder & CEO, NAMMBA

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