THIS WEEK’S JOURNAL

Think back to a meeting where someone made you feel like the only person in the room.

They weren’t rushing. They weren’t distracted. You had their full attention — and you remember how it felt.

Now think about the opposite. The person who was technically there, but never really with you.

Big difference, right? And it rarely comes down to what was said.

6 Behaviors That Quietly Push People Away

❌  They stared at their phone.

❌  They led with their agenda.

❌  They listened just to respond.

❌  They rushed past the small talk.

❌  They spoke their language, not yours.

❌  They pitched before they’d connected.

None of these are dramatic. That’s exactly why they’re so easy to miss — and so costly.

The Fix Is Simple

✅  Be present. Put the phone away and mean it.

✅  Ask before you tell. Curiosity earns trust faster than a pitch.

✅  Give your undivided attention. It’s the rarest gift in any room.

You don’t need a better script. You need to make the other person feel like the most important person in the room.

Which of these 6 hits closest to home for you?

Keep chasing excellence.

🎧  NEW EPISODE

Chasing Excellence with Tony Thompson

Tony Thompson, CMB

Keynote Speaker, Founder & CEO, NAMMBA

LET'S CONNECT